Case Studies

Tracking our client’s results is very important to us. We have prepared some case studies below highlighting typical client experiences from working with LiveseySolar. We base our marketing and sales decisions on this kind of best practice data derived from more than 15 years of experience working in the medical marketing industry in the UK, Europe, Canada, USA, and the Middle East.

Upscale laser eye surgery clinic in Ireland increases telephone conversion rate by 66% (Case Study)

Upscale laser eye surgery clinic in Ireland increases telephone conversion rate by 66% Background: A laser eye surgery clinic in Ireland hired us to increase their telephone sales. Problem: Convinced they were leaving opportunities unclaimed, the manager of this clinic contacted us to review his [...]

2016-10-28T10:27:52+01:00By |Categories: Case study telephone training|Comments Off on Upscale laser eye surgery clinic in Ireland increases telephone conversion rate by 66% (Case Study)

Exclusive laser eye surgery clinic in London increase their sales conversion rate by 83% (Case Study)

Exclusive laser eye surgery clinic in London increase their sales conversion rate by 83% Background: A group of Laser Eye Surgeons wanted to increase their conversion rates on the phone. The Problem: Before training, the salespeople converted 1 in every 5 leads, or 21%. To [...]

2016-04-01T12:44:35+01:00By |Categories: Case study telephone training|Comments Off on Exclusive laser eye surgery clinic in London increase their sales conversion rate by 83% (Case Study)

Chain of UK private hospitals get 88% higher conversion rates on the phone (Case Study)

Chain of UK private hospitals get 88% higher conversion rates on the phone Background: A chain of private hospitals hired us to help them convert more callers into consultations. Problem: Before training, the call centre converted 26% of the calls they received at their call [...]

2016-10-28T10:27:52+01:00By |Categories: Case study telephone training|Comments Off on Chain of UK private hospitals get 88% higher conversion rates on the phone (Case Study)

Birmingham immigration lawyers increase their telephone conversion rate by 220% (Case Study)

Birmingham immigration lawyers increase their telephone conversion rate by 220% Background: Birmingham based migration lawyers hired us to help them convert more callers into consultations. Problem: The legal firm's call to appointment conversion rate, before training, was 5%. We started by conducting mystery calls over [...]

2016-04-01T12:47:48+01:00By |Categories: Case study telephone training|Comments Off on Birmingham immigration lawyers increase their telephone conversion rate by 220% (Case Study)

Sheffield Vision Centre exceeds targets by 46.2% (Case Study)

The Sheffield Vision Centre is a refractive surgery clinic spun-off from the Royal Hallamshire Hospital, Sheffield NHS Teaching Hospitals.Over a 12 month engagement, we helped Sheffield Vision Centre increase their conversion rates by 68%, increase their telephone conversion rates by 34%, and increase their eye surgery sales so that they exceeded first year targets by 46.2%.

2016-03-31T16:03:21+01:00By |Categories: Case Studies All|Tags: , , |Comments Off on Sheffield Vision Centre exceeds targets by 46.2% (Case Study)

Yorkshire Eye Hospital increases sales by 103% (Case Study)

At the time of the engagement, Yorkshire Eye Hospital was a private ophthalmology hospital that wanted to get serious about laser eye surgery. They wanted to increase their leads, their conversion rates and their levels of customer service.

2016-03-31T16:08:51+01:00By |Categories: Case Studies All|Tags: , , , , , |Comments Off on Yorkshire Eye Hospital increases sales by 103% (Case Study)