All posts relating to handling patients in consultations, at appointment or during face-to-face sales interactions (not case studies)

The future of training: Get ready to enter the holodeck

The future of training: Get ready to enter the holodeck In my last post I shared how we are using available technology in our training today to cross barriers of distance, time and language. What if we could cross even bigger barriers? What if it [...]

By |2018-05-30T08:10:19+01:00May 8th, 2014|Categories: Step 2: Converting more calls, Step 3: Closing first appointments|Comments Off on The future of training: Get ready to enter the holodeck

Calming yourself in stressful situations like objections

Calming yourself in stressful situations like objections You have a better chance of successfully overcoming objections if you stay calm and relaxed when encountering them. The steps involved in overcoming objections are not difficult to remember or execute, but any system or protocol will escape [...]

By |2018-05-30T08:10:30+01:00April 30th, 2014|Categories: Step 2: Converting more calls, Step 3: Closing first appointments|5 Comments