All posts relating to customer service training go into this category (not case studies and not sales training)

Can non-salespeople be trained to sell or should we leave this to sales professionals?

Can non-salespeople be trained to sell or should we leave this to sales professionals? One of hot topics here at LiveseySolar surrounds non-salespeople and the fact that they are being asked to sell more and more in the professional services world. We’re continuing our new series of [...]

2018-01-24T17:37:45+00:00By |Categories: Step 5: Getting more referrals|Tags: , , , , , |Comments Off on Can non-salespeople be trained to sell or should we leave this to sales professionals?

How do gender communication differences impact sales?

How do gender communication differences impact sales? Men and women, whether they are salespeople or non-salespeople, tend to communicate using different styles and strengths. They will also usually generate sales results in very different ways. We’re continuing our new series of Questions and Answers recorded during the recent [...]

2018-01-24T17:37:45+00:00By |Categories: Step 5: Getting more referrals|Tags: , , , , , , |Comments Off on How do gender communication differences impact sales?

Which part of the sales process do technicians and professionals have the most trouble with?

Which part of the sales process do technicians and professionals have the most trouble with? Non-salespeople are being asked to sell more and more in the professional services world. As a professional, your attitude towards sales can either hamper your results, or positively impact your [...]

2018-01-24T17:37:45+00:00By |Categories: Step 5: Getting more referrals|Tags: , , , , |Comments Off on Which part of the sales process do technicians and professionals have the most trouble with?

As a professional how does your approach to having to sell stuff (sigh) impact your career?

As a professional how does your approach to having to sell stuff (sigh) impact your career? Non-salespeople are being asked to sell more and more in the professional services world. As a professional, your attitude towards sales can either hamper your results, or positively impact [...]

2018-01-24T17:37:46+00:00By |Categories: Step 5: Getting more referrals|Tags: , , , , , , , , , , , |Comments Off on As a professional how does your approach to having to sell stuff (sigh) impact your career?

What are the top sales tips for non-salespeople who have to sell?

What are the top sales tips for non-salespeople who have to sell? If you're a business leader, entrepreneur, manager, professional, consultant, customer service associate, or really anyone who is in a position where you are dealing with customers, it is highly likely you will have [...]

2018-01-24T17:37:46+00:00By |Categories: Step 5: Getting more referrals|Tags: , , , , |Comments Off on What are the top sales tips for non-salespeople who have to sell?

How do I overcome the unsettling feeling I have about money-talk, boasting, or talking up my company?

How do I overcome the unsettling feeling I have about money-talk, boasting, or talking up my company? A few weeks ago we polled you with a single question: As a non-salesperson, you still have to sell your services. What, if anything, makes you anxious about selling?" [...]

2018-01-24T17:37:47+00:00By |Categories: Step 5: Getting more referrals|Tags: , , , , , , |Comments Off on How do I overcome the unsettling feeling I have about money-talk, boasting, or talking up my company?

Do I have to believe in my products and services to sell them?

Do I have to believe in my products and services to sell them? A few weeks ago we polled you with a single question: As a non-salesperson, you still have to sell your services. What, if anything, makes you anxious about selling?" If you haven't [...]

2018-01-24T17:37:47+00:00By |Categories: Step 5: Getting more referrals|Tags: , , , , , |Comments Off on Do I have to believe in my products and services to sell them?

How do I control my sales process so every meeting is not a gamble?

How do I control my sales process so every meeting is not a gamble? A few weeks ago we polled you with a single question: As a non-salesperson, you still have to sell your services. What, if anything, makes you anxious about selling?" If you [...]

2018-01-24T17:37:47+00:00By |Categories: Step 5: Getting more referrals|Tags: , , , , , , |Comments Off on How do I control my sales process so every meeting is not a gamble?

How do I get to the next step in the sales process?

How do I get to the next step in the sales process? A few weeks ago we polled you with a single question: As a non-salesperson, you still have to sell your services. What, if anything, makes you anxious about selling?" If you haven't answered [...]

2018-01-24T17:37:47+00:00By |Categories: Step 5: Getting more referrals|Tags: , , , , , |Comments Off on How do I get to the next step in the sales process?

How do I set a price when I don’t know what my competitors charge?

How do I set a price when I don't know what my competitors charge? A few weeks ago we polled you with a single question: As a non-salesperson, you still have to sell your services. What, if anything, makes you anxious about selling?" If you [...]

2018-01-24T17:37:47+00:00By |Categories: Step 5: Getting more referrals|Tags: , , , , , |Comments Off on How do I set a price when I don’t know what my competitors charge?