All posts written to answer frequently asked questions go into this category.

FAQ: What can I do with the information collected during the sales process?”

FAQ: What can I do with the information collected during the sales process? As discussed in the previous post, your staff will have been briefed during telephone sales training and personal sales training to collect a large amount of information on each client's needs and [...]

2016-10-28T10:27:46+01:00By |Categories: FAQ|1 Comment

FAQ: How do telephone & personal sales training cooperate?

FAQ: How do telephone sales training and personal sales training work together? Both telephone sales training and personal sales training involve the understanding and application of similar concepts. Although the selling techniques are slightly different in each situation, the basic principles are the same. The [...]

2016-10-28T10:27:50+01:00By |Categories: FAQ|5 Comments

FAQ: What if my people forget what sales training taught them?

This is a very legitimate question because it’s so common to see people take in information and then promptly fail to make it into a habit. It’s normal for team members to feel fired up and enthusiastic directly after training and wanting to apply what they have learned. However if these new techniques don’t become a habit, it is very easy to fall back into the old way of doing things.

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FAQ: After sales training: How can I help my team adopt your sales training process?

Training will give your team the tools they need to be more successful at selling but they often require continued guidance and supervision after training to use these tools properly.

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FAQ: Can sales training change my team’s motivations levels and get them to want to sell?

FAQ: Can sales training change my team's motivations levels and get them to want to sell?In his book, Drive: The Surprising Truth About What Motivates Us, author Daniel Pink discusses how most people are not motivated to work by money, but rather by the positive [...]

2018-11-28T16:31:32+01:00By |Categories: FAQ|2 Comments

FAQ: Getting my team in one place for a day is impossible. Can we do sales training in stages?

It’s certainly possible to administer training in stages, training smaller groups of employees at different times rather than training the whole team on one day. Many companies choose to follow this route to avoid downtime.

2016-10-28T10:27:50+01:00By |Categories: FAQ|Comments Off on FAQ: Getting my team in one place for a day is impossible. Can we do sales training in stages?