Handling Patients at the Appointment Course

Product: Handling Patients at the Appointment2017-05-16T11:55:28+00:00

The Handling Patients at the Appointment Course

Increase your first consultation conversion rates

Ideal candidate

Your clinical team could do a better job of converting first appointments to surgical cases. You know how to run a clinic or treat patients, but you’ve not been sufficiently trained to sell.

Challenges

Not enough patients that come to see you convert to surgery. Service is inconsistent and transactional. Most of your staff – while they technically know what they’re doing – don’t come from a customer service background. What you’d really like is for your customer service and sales effectiveness to be as good as the main service you provide.

Solution

Clinics and hospitals have dramatically increased their consultation conversion rates after taking our course, Handling Patients at the Appointment. Now one of our healthcare marketing online courses, this course has historically increased our clients’ conversion rates at face-to-face appointments by an average of 52%.

Watch this video about The Handling Patients at the Appointment Course

Laura Livesey, Managing Director and Rod Solar, Client Services Director of LiveseySolar discuss how healthcare marketing online courses can benefit your clinic.

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The key benefits of the Handling Patients at the Appointment Course

The Handling Patients at the Appointment Course offers four important benefits:

Have questions about healthcare marketing online courses?

CALL US ON: 020 7407 4452, OR…

REQUEST A CALL BACK

Options for healthcare marketing online courses

We can deliver The Handling Patients at the Appointment Course in three ways:

Online

Quote
  • 24/7 online access
  • Peer support

Flexi

Quote
  • 24/7 online access
  • Peer support
  • Weekly webinars

Enriched (most popular)

Quote
  • 24/7 online access
  • Peer support
  • Weekly webinars
  • Live training
  • Follow-up training
  • Performance assessment
* Monthly and quarterly payment plans available

Have questions about healthcare marketing online courses?

CALL US ON: 020 7407 4452, OR…

REQUEST A CALL BACK

Healthcare Marketing Training features

The 5 Steps to Grow your Healthcare Business Course includes:

Content

  • Understanding the value of consultation conversion rates

  • Greeting and Warming-up patients

  • Communicating intent

  • Discovering needs and buying motives

  • Handing over patients to colleagues

  • Conducting examinations

  • Presenting options

  • Asking for money

  • Handling objections

Structure

  • 8 hours of video instruction

  • 22 unique lessons & quizzes

  • 3 week completion target

  • 24/7 access

  • 16 hours of live training (Enriched only)

  • 8 hours of follow-up training (Enriched only)

  • 8 hours of performance assessment (Enriched only)

Learning aids

  • Downloadable workbook

  • Peer forum

  • Achievement system

  • Email notifications to keep you on task

  • Official certification

  • Weekly Q/A webinar (Flexi & Enriched)

  • Monthly executive call (Enriched only)

Licenses

  • Extendable license (add more people as you grow)

  • Group license discounts

  • Monthly rates available

“For me, there wasn’t a choice. It was clearly Liveseysolar.”

Watch Robert Morris, Medical Director of Optegra Eye Hospitals, on why he chose LiveseySolar for Healthcare Marketing.

Clients from across the UK

Clients worldwide

Have questions about healthcare marketing online courses?

CALL US ON: 020 7407 4452, OR…

REQUEST A CALL BACK

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