Project Description

EYE LASER SPECIALISTS

Melbourne vision correction clinic skyrockets monthly sales by 571%

These superstars are one of the best success stories we’ve ever seen

 

EYE LASER SPECIALISTS

Melbourne vision correction clinic skyrockets monthly sales by 571%

These superstars are one of the best success stories we’ve ever seen

 

Client snapshot

Before and after

In their own words…

Case study: Eye Laser Specialist, Melbourne

Ophthalmologists Anton Van Heerden and Edward Roufail started Eye Laser Specialists in Melbourne, in January 2020. Melbourne is Australia’s 2nd largest city and has a population of 4.9 million. In 2019, there were 6 established competitors in the market, including 2 national chains and 4 independent clinics.

Client results: Dominating the Melbourne market

Eye Laser Specialists doubled its sales in the 2nd month of business. Then, they doubled again in their 10th month. 6 months after that, they again doubled their sales.

Compared to before, the clinic’s average monthly sales grew by 571%.

Average monthly sales grew by 571%

CLIENT AMBITION

“To be the leader of laser surgery in Melbourne”

Anton was bullish from the outset: “So, the aim is to have a focused, well organized and directed marketing campaign. And to have our brand recognized as a leader in laser surgery, here in Melbourne. And we want to have a successful business. So the main aim is to have brand recognition and respect in the market and ultimately to be the leader of laser surgery in Melbourne. There’s a massive gap in the market and there’s no reason why we shouldn’t be able to take that gap.”

Before LiveseySolar

The team at Eye Laser Specialists is experienced and keen to put a tremendous amount of effort into launching this brand. They’re open to doing things differently and take advice well. I find them a collaborative partner to work with and look forward to establishing the clinic as a dominant force in Australia’s second-biggest city.

— Rod Solar, Founder & Fractional CMO, LiveseySolar

It’s tough to start a new business – especially in a market with existing incumbents. When I first met Anton I knew he would make a good client because he realised the difference between having a lot of random marketing tactics vs. having a coordinated marketing strategy. He was tired of all the “wishy washy marketing crap” that he’d been experiencing, and I knew that our team was more than up for the challenge of structuring and aligning his marketing, so that he could start to enjoy some traction from his efforts. 

— Laura Livesey, Founder & CEO, LiveseySolar

BEFORE LIVESEYSOLAR

“Very few marketing agencies understood marketing and also understood laser surgery”

Anton was looking for a specialist: “So we had explored multiple marketing agencies in helping us develop our brand for our laser specialists. The problem we had was that very few marketing agencies understood marketing AND understood laser surgery. So it’s great to find a company that does both. Somebody who understands the market, which is a really specific market and obviously, are experts at marketing itself. So that was our motivation for choosing LiveseySolar.”

What we did together

Our marketing execution plan laid out an ambitious plan to dominate the market, including:

  • website redesign
  • video production
  • a self-test
  • search engine optimisation
  • paid traffic campaign management
  • internal marketing including training

AFTER LIVESEYSOLAR

“I never thought I’d be here by now!”

So our experience of LiveseySolar so far has been a really good one. So they’ve come up with great marketing plans and the communication’s been fantastic. The feedback’s been really good and really innovative, which has been fantastic for the project so far. LiveseySolar really understood our problem and really understood where we are in the market. And it’s wonderful to get an agency that engages on our level and understands our predicament and our market, which is ever-changing and evolving, especially during the COVID crisis, which has once again, affected us here in Melbourne.”

In April of 2021, Anton said:

“We’re about to have our best month yet. Most surgeries ever – which is amazing. By July our goal now is to have 5 surgery sessions a month. We are ramping up! I am absolutely thrilled – I never thought I would be here by now. You’ve exceeded my expectations, absolutely.”

LiveseySolar has acted as Eye Laser Specialist’s fractional CMO and digital marketing agency since March 2020. We’ve set big goals to round out 2021 and look forward to reaching even greater heights in 2022.

After LiveseySolar

Find out what’s possible for your practice with an informal compatibility chat

The best way to answer that nagging question about practice growth/marketing/patient volume in the back of your mind is to book a free 15-minute compatibility call. Get some options and go away with a clear idea of what’s possible.

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Meet our Founders

We’re passionate about helping leaders of high-quality, growth-minded eye surgeons double their practice revenue

Rod Solar

Founder & Fractional CMO

Rod Solar co-founded LiveseySolar and acts as a Fractional CMO for our clients. He’s on a mission to double the size of 150 cataract and refractive surgery practices. He figures the best way to achieve that is by applying proven frameworks to discover & leverage the hidden growth opportunities in the very best practices. Rod is passionate about digital marketing.

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LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.

— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO

Laura Livesey

Founder & CEO

Laura Livesey is the co-founder & CEO of LiveseySolar. She has developed powerful refractive surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.

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Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.

— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK