Healthcare telephone team training generates a massive 42 to 1 ROI (Case study)

2021-10-20T09:32:32+01:00Converting Leads|

We believe it's very important to evaluate the training we deliver so that we can (a) monitor behavioural adherence to the processes we teach and (b) correlate our efforts with business results. When we evaluate training, we often discover insights that we can use to improve our training programs, increasing the chances of getting better and better results for our clients and their sales teams.