“Getting the patient to book treatment”
Consultation sales training review - "Getting the patient to book treatment" - The role-plays helped me as it requires me to absorb it more rather than just listening
“Breaking the tension with patients”
Consultation sales training review - "Breaking the tension with patients"
“Avoid any possibility of going back to old habits”
Consultation sales training review - "Avoid any possibility of going back to old habits"
“Are you going to be a patient today?”
Consultation sales training review - "Are you going to be a patient today?" and "Can I take the payment now?"
“Establish a better connection with the patient”
Consultation sales training review - "Establish a better connection with the patient"
“The right questions to ask”
Consultation sales training review - "The right questions to ask"
“Conquer objections”
Consultation sales training review - "Conquer objections"
“Importance of communication”
Consultation sales training review - I learned about the importance of communication to ensure that patient expectations are managed
“All staff should attend”
Consultation sales training review: "All staff should attend" - The “Discovery” and the importance of the “Intent statement”
“How to overcome objections”
Telephone sales training review - How to overcome objections, how to structure a call and how to take control of the call
