Consultation sales training review: “Breaking the tension with patients”
I learned about breaking the tension with patients, making them feel welcome, how to ensure patient is always kept up to date in order to reduce resistance at the end. I will begin applying everything I have learnt from training on my first day back at work. Rod Solar was very energetic, he gave us good exercises to keep everybody interested. I like how he acts things out instead of just talking. The training was brilliant – right to the point and was fun all the way through because we were constantly participating. For the first time I understand my job role completely and I’m confident I will perform 100% better.
Patient Adviser, Optimax Laser Clinics
Related Posts
Meet our Founders

Rod Solar
Founder & Fractional CMO
Rod co-founded LiveseySolar and acts as a Fractional CMO for our customers. He’s on a mission to help transform the lives of 10,000 people with vision correction surgery by 2024. To achieve that, he inspires his customers to make confident decisions that will help 50,000 people take the first step towards vision correction.
LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.
— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO

Laura Livesey
Founder & CEO
Laura Livesey is the co-founder & CEO of LiveseySolar. She has developed powerful refractive surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.
Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.
— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK