"Rod and Laura know as much about marketing surgery to patients
as I know about performing it. I first worked with them over 6 years
ago in Canada, and they have worked closely over the years with me and
my staff to help build our business in London.
They are an
expert in the field of laser eye surgery marketing. They know this
industry inside out. I believe that they could help many companies in a
variety of areas including marketing materials, sales training and
marketing support for doctors. "
--- Prof. Dan Reinstein, MD MA FRSC DABO,
Chairman and Medical Director, London Vision Clinic
(The most exclusive laser eye surgery clinic in the UK)
"Rod is the 'maestro' of selling surgery to patients."
--- David Allamby, FRCS (Ed), FRCOphth
CEO and Medical Director, Focus Laser Vision Clinics
(The highest volume independent laser clinic targeting the 50-plus market, in the UK)
"I
would recommend LiveseySolar to anyone trying to develop a private
medical practice - and I have done. Their help has been invaluable in
developing our service - everything from naming and branding the
clinic, writing the copy for the website and brochures, creating a
marketing strategy, putting structures in place to begin our internal
marketing and helping to generate word of mouth referrals.
For
Andy (Morrell) and I, being put in touch with them was instrumental in
persuading us to purchase the Zeiss excimer laser for St James's Laser
Vision. We carefully went through the specifications of all the excimer
lasers on the market. We eventually decided that the Zeiss laser had
the edge on the other lasers. However, we were very concerned that we
would receive a box and then be given no help getting patients to treat
with it.
Bausch and Lomb and AMO in particular have practice
development programmes, which they provide on the purchase of one of
their lasers. We were concerned that Zeiss had nothing to compete with
this. Fortunately Tony Campion from Zeiss put us in touch with them in
order to fulfill that need."
--- James Ball, MA FRCOphth
Ophthalmic Surgeon and Medical Director, Custom Vision Clinics and St. James's Laser Vision
"I
value the expertise that comes from LiveseySolar specialising in a
specific market and from the experience you have gained from working
with a variety of organisations over an extended period. I always felt
their advice was good and grounded in reality. They provide good value
for money compared with other consultancies I have worked with. I never
felt they were feeding me marketing bull***t but that they were giving
me straight advice, from a hard-headed business perspective. I haven't
yet been asked to recommend them to others but I would be glad to do
so."
--- Alan Walker
Acting Head, Ophthalmology CMT, Leeds Teaching Hospitals NHS Trust
(The largest NHS Trust in the UK)
"I
would recommend anyone in a customer-oriented business to speak to Rod
and Laura. They are so approachable; nothing is too much trouble and
they are very professional in every way. They are always flexible, know
how to market our company and have innovative ideas. Rod gears his
training to the correct level for the team. I feel like he truly wants
the best for us, and that he really cares. "
--- Laura Weber
Practice Manager, Docklands Chiropractic Clinic
"Detailed, laser focused, and committed to the project and the organisation."
--- Libby Brown
Communications Director, BC Cancer Agency,
(The largest cancer hospital and research agency in Canada)
| Next Training:
Healthcare Staff Telephone Training
- March 28-29th, 2010
- June 17-18th, 2010
- London
Designed
specifically
for non-salespeople, this engaging 2-day telephone customer service skills course enables your staff to
confidently greet,
qualify and convert phone inquiries into appointments. This healthcare-specific workshop is
ideal for patient advisers, medical secretaries, and practice managers
who need to persuade prospective patients to visit for an appointment.
Armed with new knowledge, skills and confidence, your staff
will return to your clinic ready to convert more telephone inquiries into
consultations. Call us on 0207 407 4452 for more information. Learn more about the Healthcare Staff Telephone Training.
"Training
was brilliant! Right to the point, was fun all the way through because
we were constantly participating. For the first time I understand my
job role completely and I'm confident I'll perform 100% better!"
--- Telephone Customer Service Adviser, Optimax Laser Eye Clinics
WHAT DO WE DO?Health
care marketing, clinic sales training, medical customer service training and healthcare business
consulting for UK private practice, NHS, hospital groups, and medical
chains
OUR CLIENTS USE OUR SERVICES TO SELL MORE:
- laser eye surgery
- cosmetic dentistry
- cosmetic surgery
- plastic surgery
- chiropractic
- dermatology
- anti-ageing
- injectables
- snoring cessation
- laser hair removal
- chemical peels
- body contouring
|
