“A great sense of commitment”
Telephone sales training review - Listening more to the costumer to gain their trust and confidence - "A great sense of commitment"
“I wouldn’t have gotten as many bookings”
Telephone sales training review - How to overcome objections, how to structure a call, and how to take control of the call - "I wouldn’t have gotten as many bookings" without Rod's training
“Setting an agenda”
Telephone sales training review: "Setting an agenda" - The training has made me more confident
“Benefited from using the rapport strategy”
Telephone sales training review - "Benefited from using the rapport strategy"
“Able to implement”
Telephone sales training review: "Able to implement" active listening, feel, felt, found, and rapport building straightaway
“Active listening”
Telephone sales training review - I learned objection handling, active listening, and trial closing and implemented them straightaway
“Dominant buying motives”
Telephone sales training review - "Dominant buying motives" - My only ‘criticism’ would be it was very advanced and needed to be more ‘user friendly’
“Open up to me”
Consultation sales training review: I learned how to how to get my patients to open up to me more
“Get the best results”
Consultation sales training review - "Get the best results" from a more structured approach
“A great communicator”
Consultation sales training review: "A great communicator" - I learned how to follow a structured consultation process and empathise with the patient
