Telephone sales training review: “Benefited from using the rapport strategy”
I learned about building rapport, asking questions, and call-backs. I was able to implement these things after my first couple of calls and when people were unsure of going ahead for treatment. I have benefited from using the rapport strategy and from feel, felt, found, I have been able to have a bond with the customer. Rod delivered the information in a clear and concise way. He gave us the confidence in our own ability.
Telephone Patient Advisor, Optimax Laser Clinics, Newcastle
Related Posts
Meet our Founders
Rod Solar
Founder & Scalable Business Advisor
Rod Solar is a co-founder of LiveseySolar and a Scalable Business Advisor / fCMO for our customers. Rod mentors and coaches CEOs/Founders and their leadership teams to double their sales, triple their profits, and achieve their “ideal exit”.
LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.
— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO
Laura Livesey
Founder & CEO
Laura Livesey is the co-founder & CEO of LiveseySolar. She has developed powerful refractive surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.
Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.
— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK
