Your Google Ad spend might be about to go up

As of 1 October 2021, Google will “include a surcharge on your invoices or statements for ads that are purchased through Google Ads and for YouTube placements purchased on reservations basis”.

If you’re serving ads in these markets, your charges will increase as follows

  • Ads served in Austria: A 5% Austria DST fee added to your invoice or statement
  • Ads served in France: A 2% Regulatory Operating Cost added to your invoice or statement
  • Ads served in India: A 2% Regulatory Operating Cost added to your invoice or statement
  • Ads served in Italy: A 2% Regulatory Operating Cost added to your invoice or statement
  • Ads served in Spain: A 2% Regulatory Operating Cost added to your invoice or statement
  • Ads served in Turkey: A 5% Regulatory Operating Cost added to your invoice or statement
  • Ads served in the United Kingdom: A 2% UK DST fee added to your invoice or statement

As justification for these additional charges, the Google Payments Team stated:

These surcharges are being added to cover a portion of the costs associated with complying with digital services tax legislation in these jurisdictions. Learn more about jurisdiction-specific surcharges.

WHAT DOES THIS MEAN FOR YOUR AD BUDGET?

Obviously, it will go up. And if you’re a big spender, fairly significantly. What this means is that for a short timeframe you may perceive that your “normal” cost per lead from Google Ads is “going up”. In other words, if you’re using Google and Youtube ads to advertise in your markets, you will need to pay a little more for the same amount of leads (ergo, patients).

HOW CAN YOU AVOID THESE EXTRA COSTS?

The fact is, you can’t fight Google. However, you should ask your paid traffic partner or agency how much they’ve reduced your CPC year over year and ask them how they aim to reduce your cost per click over time.

For example, as Google Ad Partners, we manage about £50,000 a month with Google Ads on behalf of our clients. And, we’ve been able to reduce CPCs for clients in many markets over the past year alone. A few examples include:

  • A 22.6% decrease in CPC year over year for a laser eye surgery client in Australia
  • A 28.9% decrease in CPC year over year for a laser eye surgery client in the US
  • A 10.71% decrease in CPC year over year for a cataract surgery client in the UK
  • A 7.5% decrease in CPC year over year for a cataract surgery client in the UK
  • A 13.26 decrease in CPC year over year for a cataract surgery client in the UK
  • A 22.7% decrease in CPC year over year for a cataract surgery client in the UK

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What our clients say…

“In a matter of weeks, we already saw results with LiveseySolar. Far before we were even finished with our project.”

Erik Chotiner, MD, FACS, Ophthalmologist

“The whole group has been very, very professional. We’re quite early in the stages, but we can see the benefits.”

Dr Nick Mantell , MBChB FRANZCO

“They’re very professional. They know what they’re doing, but they also put us at ease. This helped us to cut through what’s needed to get what we want.”

Mr Praveen Patel, MA (Cantab), MB BChir (Cantab), FRCOphth, MD (Res)

“It’s wonderful to work with an agency that engages on our level and understands our market.”

Dr Anton Van Heerden, MBChB; FRANZCO, Ophthalmologist

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Meet our Founders

We’re passionate about helping leaders of high-quality, growth-minded eye surgeons double their practice revenue

Rod Solar

Founder & Fractional CMO

Rod Solar co-founded LiveseySolar and acts as a Fractional CMO for our clients. He’s on a mission to double the size of 150 cataract and refractive surgery practices. He figures the best way to achieve that is by applying proven frameworks to discover & leverage the hidden growth opportunities in the very best practices. Rod is passionate about digital marketing.

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LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.

— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO

Laura Livesey

Founder & CEO

Laura Livesey is the co-founder & CEO of LiveseySolar. She has developed powerful refractive surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.

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Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.

— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK