Clinic Staff Testimonial | Manmeet Chowdhry | London Vision Clinic
MC: Hi, my name is Manmeet Chowdhry; I’m the Head Patient Care Coordinator at the London Vision Clinic
QU: We asked Manmeet… What the problem was for clinic staff before training…
MC: I’ve been in sales for, since I was 16, and I believe that you are always growing, we’re always learning something new and sometimes, as time goes on, we tend to go away from what we know is the right way. And we need refreshers now and again and today I felt, like, I’ve learned how to go back to basics in sales.
QU: We asked Manmeet… What she think the clinic staff learned at training…
MC: Going back to basics was really the key point today and generally just learning new things. I’ve never had a training by LiveseySolar before so I really found it to be amazing. Things that I’ll probably take away are very easy to apply and it’s just having reminders there, really.
QU: We asked Manmeet … What she hoped would happen for the clinic staff as a result of training…
MC: I’ve listened to a few of my mystery calls before this training, but listening to it I was, I can’t believe this is me! (Because I had gone away from what I knew is the actual process.) So I’d love to listen to myself after putting into practice a few of the tips that were given today. And generally seeing my conversation rate go up higher as the training goes on.
Meet our Founders
Founder & Fractional CMO
Rod co-founded LiveseySolar and acts as a Fractional CMO for our customers. He’s on a mission to help transform the lives of 10,000 people with vision correction surgery by 2024. To achieve that, he inspires his customers to make confident decisions that will help 50,000 people take the first step towards vision correction.
LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.
— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO
Founder & CEO
Laura Livesey is the co-founder & CEO of LiveseySolar. She has developed powerful refractive surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.
Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.
— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK