“Overall, I am very satisfied”
After extensive training and long-term coaching work with the London Vision Clinic’s front-line telephone team (where we in fact have developed and tested many of our ideas over the last 7 years), they asked us to train their clinical staff in the same telephone skills. So, we’ve inviting at least one nurse or technician to our open-access Increase Telephone Conversion Rates 2-day course over the past year. Here is what one of these clinicians had to say about what she learned regarding dealing with objections:
I learned a lot from the qualifying (middle section). I will most be able to apply ‘Dealing with Objections’. I found the role-play in front of everyone to be very challenging – but, in fact, more would be good. Overall, I am very satisfied.
Clinical Technician, London Vision Clinic
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Meet our Co-Founders

Rod Solar
Founder & Scalable Business Advisor
For over 20 years, I’ve helped ophthalmology entrepreneurs scale their private practices. I specialise in doubling revenue within three years by offering a proven framework, hands-on experience, and a team of experts who implement what works. We take the guesswork out of growth and scale, so you can focus on delivering exceptional patient care while maximising the value of your business.
LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.
— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO

Laura Livesey
Founder & CEO
I’m the co-founder & CEO of LiveseySolar. I’ve developed powerful eye surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.
Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.
— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK