“Overall, I am very satisfied”
After extensive training and long-term coaching work with the London Vision Clinic’s front-line telephone team (where we in fact have developed and tested many of our ideas over the last 7 years), they asked us to train their clinical staff in the same telephone skills. So, we’ve inviting at least one nurse or technician to our open-access Increase Telephone Conversion Rates 2-day course over the past year. Here is what one of these clinicians had to say about what she learned regarding dealing with objections:
I learned a lot from the qualifying (middle section). I will most be able to apply ‘Dealing with Objections’. I found the role-play in front of everyone to be very challenging – but, in fact, more would be good. Overall, I am very satisfied.
Clinical Technician, London Vision Clinic
Meet our Founders
Founder & Fractional CMO
Rod co-founded LiveseySolar and acts as a Fractional CMO for our customers. He’s on a mission to help transform the lives of 10,000 people with vision correction surgery by 2024. To achieve that, he inspires his customers to make confident decisions that will help 50,000 people take the first step towards vision correction.
LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.
— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO
Founder & CEO
Laura Livesey is the co-founder & CEO of LiveseySolar. She has developed powerful refractive surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.
Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.
— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK