Consultation sales training review: “How not to pressure patients”
Mainly, I learned how not to pressure patients. I learned how to ask questions about the patient and how to deal with different situations. I will put this system into place the next time we have consultation. At first I wasn’t too keen on the course but as it went on and on it got better and better. I think it will make the relationship between the patient and us a lot better, hopefully it will work. I did enjoy the training but didn’t like the role-plays and would find it easier to do we what learned on an actual patient. I think I have learned a lot from the course. Even though I don’t speak the way Rod does, I might try and change things a little. Thanks.
Advisor, Optimax Laser Clinics, Croydon
Meet our Founders
Founder & Fractional CMO
Rod co-founded LiveseySolar and acts as a Fractional CMO for our customers. He’s on a mission to help transform the lives of 10,000 people with vision correction surgery by 2024. To achieve that, he inspires his customers to make confident decisions that will help 50,000 people take the first step towards vision correction.
LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.
— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO
Founder & CEO
Laura Livesey is the co-founder & CEO of LiveseySolar. She has developed powerful refractive surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.
Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.
— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK