“I would not change anything in the course”

On the subject of objections, I’ve often found that people find that the most challenging part of the course… especially when I make them handle objections in front of the group (ooohh! scary!). It’s always a useful exercise that goes miles towards building confidence. Especially since, in my opinion, the sale begins when the prospect first says “no”.

The reality is that when people have objections, it’s usually just a request for further information, disguised as a ambiguous statement like: “hmm, I want to think about it…”

This is what one chiropractor’s assistant had to say after attending two of my Increase Telephone Conversion Rates 2-day courses held in central London:

I learned about having more confidence so the patient will trust me more. The questions were very helpful and will help with our clinic. The objections, I feel will be the most challenging. As I feel the objections will be the most challenging I will have to say I would have liked to have gone through the objections a lot more. Having said that, I would not change anything in the course as there was a good atmosphere – very friendly and an easy location.

Chiropractic Assistant, Samedaydoctor / Samedaychiropractor

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What our clients say…

“In a matter of weeks, we already saw results with LiveseySolar. Far before we were even finished with our project.”

Erik Chotiner, MD, FACS, Ophthalmologist

“The whole group has been very, very professional. We’re quite early in the stages, but we can see the benefits.”

Dr Nick Mantell , MBChB FRANZCO

“They’re very professional. They know what they’re doing, but they also put us at ease. This helped us to cut through what’s needed to get what we want.”

Mr Praveen Patel, MA (Cantab), MB BChir (Cantab), FRCOphth, MD (Res)

“It’s wonderful to work with an agency that engages on our level and understands our market.”

Dr Anton Van Heerden, MBChB; FRANZCO, Ophthalmologist

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Meet our Founders

We’re passionate about helping leaders of high-quality, growth-minded practice owners double their practice revenue

Rod Solar

Founder & Scalable Business Advisor

Rod Solar is a co-founder of LiveseySolar and a Scalable Business Advisor / fCMO for our customers. Rod mentors and coaches CEOs/Founders and their leadership teams to triple their sales, double their profit, and achieve their “ideal exit”.

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LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.

— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO

Laura Livesey

Founder & CEO

Laura Livesey is the co-founder & CEO of LiveseySolar. She has developed powerful refractive surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.

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Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.

— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK