“A Dramatic increase in conversions”
Optimax is one of the largest chain of eye clinics in UK turning over £30 million per year. Our big success there was with their telephone call centre. Our results after sales training included an increase in telephone conversion rates by 100% in 3 months to create incremental sales of £6.8 million / year.
After this, we trained over 60 staff members in consultation sales. After training, Alpa Desai, Direct Marketing Manager, said:
“The increase in conversion and bookings has been incredible.”