Optegra Continues to Invest in 5-Star Patient Satisfaction by Re-engaging LiveseySolar for Interpersonal Skills Training
We’re happy to announce that Optegra has re-commissioned LiveseySolar to provide new employees from around the country with interpersonal skills and communication skills training. Optegra, whose vision is to be the world’s most trusted choice for eye care, has world-class centres for excellence in eye care in the UK and international markets.
Our aim with training their team is to help them create a completely new kind of experience for their patients: one that guarantees superb levels of care and attention for everyone, every step of the way through the eye treatment journey.
The results after our initial series of trainings were very successful. The first round of training included over 70 staff from 4 different role sets. We have continued to improve upon these results with further training in October 2013.
The feedback from the most recent training was excellent:
- Participants on a whole felt that the workshop would help them perform in their current job and future jo