It was incredibly interesting

QU: We asked Clinical Nurse Emma… If she thought training was useful…

ER: I thought it was very good, it was incredibly interesting. I think it’s really changed the way that we will approach the patients and therefore improve our relationship with them. I think it showed that we were doing things wrong before, and I think it’s a very different concept, that I’m looking forward to developing actually with Alex and Debbie.

QU: We asked Clinical Nurse Emma… What she had learned during training…

ER: Fundamentally we are used to doing a lot of what you told us today, but just at different stages.

IV: Okay, so it, kind of, makes things a bit clearer and, kind of, clarity and, yes.

ER: I hope so, I really hope so, and I think when Alex and Debbie sit down and really look at it, they’ll realise that what we’re asking them to do actually isn’t hugely different.

QU: We asked Clinical Nurse Emma… How likely she would be to recommend us on a scale of 1-10…

ER: I would say, nine, I think it’s really good, I think it’s all about putting the customer, or the patient, as we would call them, first. And I think… Yes I wouldn’t hesitate, I think it’s been very interesting and I think it’s aspects of it you can take into the other parts of your visits, it’s not just about the phone calls, it’s about dealing and improving customer care all the way through, the whole journey.

IV: Oh yes, yes absolutely

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What our clients say…

“In a matter of weeks, we already saw results with LiveseySolar. Far before we were even finished with our project.”

Erik Chotiner, MD, FACS, Ophthalmologist

“The whole group has been very, very professional. We’re quite early in the stages, but we can see the benefits.”

Dr Nick Mantell , MBChB FRANZCO

“They’re very professional. They know what they’re doing, but they also put us at ease. This helped us to cut through what’s needed to get what we want.”

Mr Praveen Patel, MA (Cantab), MB BChir (Cantab), FRCOphth, MD (Res)

“It’s wonderful to work with an agency that engages on our level and understands our market.”

Dr Anton Van Heerden, MBChB; FRANZCO, Ophthalmologist

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Meet our Founders

We’re passionate about helping leaders of high-quality, growth-minded practice owners double their practice revenue

Rod Solar

Founder & Scalable Business Advisor

Rod Solar is a co-founder of LiveseySolar and a Scalable Business Advisor / fCMO for our customers. Rod mentors and coaches CEOs/Founders and their leadership teams to triple their sales, double their profit, and achieve their “ideal exit”.

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LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.

— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO

Laura Livesey

Founder & CEO

Laura Livesey is the co-founder & CEO of LiveseySolar. She has developed powerful refractive surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.

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Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.

— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK