Getting Referrals
Referrals are SO valuable. Why? Because the referrer is providing a vote of confidence by making a personal or professional recommendation, which is the ultimate form of social proof. If you provide a great customer experience, word of mouth referrals will happen naturally. Even better, a conscious effort to cultivate them will result in higher ROI. Getting this part right is all about careful selection, investment and timing. Read on and start building your referral base now…
Ethically setting up patient referral programs
Discover the ethical way to boost patient referrals. Learn why a great patient experience trumps incentives and explore innovative, non-financial referral strategies tailored for refractive surgery.
How to calculate the value of each 5 star review
Negative reviews impact revenue. A single bad review can cost 22% of customers. Prioritize review management to safeguard earnings.
Unlock the power of patient testimonials – Four simple steps to get outstanding reviews from patients
Unlock the power of patient testimonials with these four simple steps to get the most out of this valuable marketing tool. Source your testimonials, dive deeper into patients' experiences, repurpose your testimonials, and share them on various marketing channels. Discover how to establish a self-perpetuating cycle of patient testimonials in your practice and put your best foot forward online and offline in this post.
How important are online reviews?
How online reviews impact the brand reputation and local search visibility of doctors
Meet our Founders
Rod Solar
Founder & Scalable Business Advisor
Rod Solar is a co-founder of LiveseySolar and a Scalable Business Advisor / fCMO for our customers. Rod mentors and coaches CEOs/Founders and their leadership teams to double their sales, triple their profits, and achieve their “ideal exit”.
LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.
— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO
Laura Livesey
Founder & CEO
Laura Livesey is the co-founder & CEO of LiveseySolar. She has developed powerful refractive surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.
Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.
— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK
