FAQ: How much experience do you have doing sales training?

Choosing a training provider with relevant and extensive sales training experience should be one of your highest priorities when researching different providers. LiveseySolar has over 10 years of experience in providing sales training and medical marketing techniques to hundreds of practices, clinics and hospitals.

Our unique approach stems from our experiences working with a laser eye surgery provider in 2000. The provider’s main aim was to increase their sales and we worked with their call centre to gain an excellent view of what differentiated good converters against average converters.


Our method of studying the success of different sales techniques in this case involved identifying the key tasks of all sales people and monitoring their behaviour of each group during a call. We compared the behaviours with individual conversion rates over time in order to identify the behaviours of the most successful sales people.

The result of this study was the beginning of a set of best practices that we could transfer to the average converters, helping them to raise their conversion rates to a level that was comparable with the results achieved by the higher converters.

During our years working with many different practices, we have encountered more and more sales people with varying levels of ability. In each case, we study individuals and add their successful behaviours to our list of best practices.

For your business, this translates into a set of practical steps that can be taken that are proven to increase sales. For example, we now have a list of 29 best practices for telephone selling that have stood the test of time. These best practices are proved to increase conversion rates when demonstrated to sales staff in sales training.

We have trained hundreds of people in these best practices and our sales training results demonstrate a guaranteed return on investment.

Our clients include people working in:

  • Small and medium sized businesses
  • Businesses selling free and paid appointments over the telephone
  • Value-oriented and luxury-priced businesses
  • Practices all over the UK, North America and the Middle East
  • Medical and other professional selling environments.

We are happy to provide testimonials from some of our previous happy customers from the previous decade, but our results speak for themselves.  Our average return on investment is 37:1 and we offer a guaranteed minimum ROI of 5:1. If you do not achieve this ROI within three months of completing training, we offer a 100% money back guarantee.


Get your Practice Marketing Score

Take our FREE “Practice Marketing” quiz. Get your score and benchmark yourself to practices around the world.

Find articles on:

What our clients say…

“In a matter of weeks, we already saw results with LiveseySolar. Far before we were even finished with our project.”

Erik Chotiner, MD, FACS, Ophthalmologist

“The whole group has been very, very professional. We’re quite early in the stages, but we can see the benefits.”

Dr Nick Mantell , MBChB FRANZCO

“They’re very professional. They know what they’re doing, but they also put us at ease. This helped us to cut through what’s needed to get what we want.”

Mr Praveen Patel, MA (Cantab), MB BChir (Cantab), FRCOphth, MD (Res)

“It’s wonderful to work with an agency that engages on our level and understands our market.”

Dr Anton Van Heerden, MBChB; FRANZCO, Ophthalmologist

Get your Practice Marketing Score

Take our FREE “Practice Marketing” quiz. Get your score and benchmark yourself to practices around the world.

Meet our Founders

We’re passionate about helping leaders of high-quality, growth-minded practice owners double their practice revenue

Rod Solar

Founder & Scalable Business Advisor

Rod co-founded LiveseySolar and acts as a Fractional CMO and Scalable Business Advisor for our customers. He’s on a mission to help transform the lives of 10,000 people with vision correction surgery by 2024. To achieve that, he inspires his customers to make confident decisions that will help 50,000 people take the first step towards vision correction.

Read more

LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.

— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO

Laura Livesey

Founder & CEO

Laura Livesey is the co-founder & CEO of LiveseySolar. She has developed powerful refractive surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.

Read more

Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.

— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK