FAQ: How much experience do you have doing sales training?

Choosing a training provider with relevant and extensive sales training experience should be one of your highest priorities when researching different providers. LiveseySolar has over 10 years of experience in providing sales training and medical marketing techniques to hundreds of practices, clinics and hospitals.

Our unique approach stems from our experiences working with a laser eye surgery provider in 2000. The provider’s main aim was to increase their sales and we worked with their call centre to gain an excellent view of what differentiated good converters against average converters.

Our method of studying the success of different sales techniques in this case involved identifying the key tasks of all sales people and monitoring their behaviour of each group during a call. We compared the behaviours with individual conversion rates over time in order to identify the behaviours of the most successful sales people.

The result of this study was the beginning of a set of best practices that we could transfer to the average converters, helping them to raise their conversion rates to a level that was comparable with the results achieved by the higher converters.

During our years working with many different practices, we have encountered more and more sales people with varying levels of ability. In each case, we study individuals and add their successful behaviours to our list of best practices.

For your business, this translates into a set of practical steps that can be taken that are proven to increase sales. For example, we now have a list of 29 best practices for telephone selling that have stood the test of time. These best practices are proved to increase conversion rates when demonstrated to sales staff in sales training.

We have trained hundreds of people in these best practices and our sales training results demonstrate a guaranteed return on investment.

Our clients include people working in:

• Small and medium sized businesses
• Businesses selling free and paid appointments over the telephone
• Value-oriented and luxury-priced businesses
• Practices all over the UK, North America and the Middle East
• Medical and other professional selling environments.

We are happy to provide testimonials from some of our previous happy customers from the previous decade, but our results speak for themselves.  Our average return on investment is 37:1 and we offer a guaranteed minimum ROI of 5:1. If you do not achieve this ROI within three months of completing training, we offer a 100% money back guarantee.