How Soon Will Sales Training Affect My Team and My Results?

When you make the commitment to invest in staff training, you will naturally be keen to start seeing results as soon as possible. Based on past experience, our clients typically start seeing sales training results in the first week following the programme.

What results can I expect?

Depending on the type of training programme your members of staff have completed, there are several changes you may notice, both in your staff behaviour and in measurable business results.

Behavioural improvements include improved sales technique, increased productivity, a more positive attitude at work, improved communication and better teamwork. You can observe and measure improvements in your team’s behaviour by recording mystery calls and observing their technique in personal selling situations.

Conversion rate increases are also expected to occur in the weeks following training. In order to measure an increase in conversion rate, it is also important for this metric to be measured prior to training. Conversion rate may be calculated as the percentage of sales resulting from leads, the number of cold calls that turn into business leads or any other situation that could be classed as a conversion, depending on your particular business.

What is the expected improvement rate over time?

Usually, we expect the most improvement to occur in the 4-week period immediately following the training session.

Between 4 and 8 weeks, we expect results to continue increasing, but at a slower rate than in the first month.

Between 8 and 12 weeks, you can expect the rate of improvement to have levelled off, but to maintain a level that is significantly higher than it was prior to training.

If you wish to improve results even further in the long-term, we usually recommend further training, although the results may not be as dramatic as following the initial training period.

To help you to monitor your training results and improvement in your team and business objectives, we provide you with a weekly report that details and tracks improvement over time.

 

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What our clients say…

“In a matter of weeks, we already saw results with LiveseySolar. Far before we were even finished with our project.”

Erik Chotiner, MD, FACS, Ophthalmologist

“The whole group has been very, very professional. We’re quite early in the stages, but we can see the benefits.”

Dr Nick Mantell , MBChB FRANZCO

“They’re very professional. They know what they’re doing, but they also put us at ease. This helped us to cut through what’s needed to get what we want.”

Mr Praveen Patel, MA (Cantab), MB BChir (Cantab), FRCOphth, MD (Res)

“It’s wonderful to work with an agency that engages on our level and understands our market.”

Dr Anton Van Heerden, MBChB; FRANZCO, Ophthalmologist

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Meet our Founders

We’re passionate about helping leaders of high-quality, growth-minded eye surgeons double their practice revenue

Rod Solar

Founder & Fractional CMO

Rod Solar co-founded LiveseySolar and acts as a Fractional CMO for our clients. He’s on a mission to double the size of 150 cataract and refractive surgery practices. He figures the best way to achieve that is by applying proven frameworks to discover & leverage the hidden growth opportunities in the very best practices. Rod is passionate about digital marketing.

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LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.

— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO

Laura Livesey

Founder & CEO

Laura Livesey is the co-founder & CEO of LiveseySolar. She has developed powerful refractive surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.

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Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.

— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK