The new client power dynamic that professionals were never taught to deal with

We’re continuing our new series of video Questions and Answers recorded during the recent ESCRS trade show that took place at the Excel Centre in London. Today Rod Solar answers a question that many experienced non-sales professionals might be wondering - why do I need to bother selling now when I never needed to before? Question: Why do professionals need to sell now when before they didn't need to?

Can confidence be taught to non-sales professionals?

One of hot topics here at LiveseySolar surrounds non-salespeople and the fact that they are being asked to sell more and more in the professional services world. We’re continuing our new series of video Questions and Answers recorded during the recent ESCRS trade show that took place at the Excel Centre in London. Today’s video asks whether an essential ingredient in selling - confidence - can be taught or not. What do you think?

2018-01-24T17:37:44+00:00By |Categories: Step 5: Getting more referrals|Tags: , , , , , , , , , |Comments Off on Can confidence be taught to non-sales professionals?

As a professional how does your approach to having to sell stuff (sigh) impact your career?

As a professional how does your approach to having to sell stuff (sigh) impact your career? Non-salespeople are being asked to sell more and more in the professional services world. As a professional, your attitude towards sales can either hamper your results, or positively impact [...]

2018-01-24T17:37:46+00:00By |Categories: Step 5: Getting more referrals|Tags: , , , , , , , , , , , |Comments Off on As a professional how does your approach to having to sell stuff (sigh) impact your career?

Rod Solar reveals practice building secrets gained over a decade of growing healthcare organisations at ESCRS 2013 Practice Development Weekend

Rod Solar reveals practice building secrets at ESCRS 2013 Practice Development Weekend We decided to get practical at the ESCRS Practice Development Weekend in Frankfurt by revealing the very best business development strategies and tactics we've learned after working to build healthcare businesses over a decade. [...]

2016-10-28T10:27:46+01:00By |Categories: News|Tags: , , , , , |Comments Off on Rod Solar reveals practice building secrets gained over a decade of growing healthcare organisations at ESCRS 2013 Practice Development Weekend

Healthcare Consultation Skills: Establishing your credibility and authority

Healthcare Consultation Skills: Establishing your credibility and authority During the practitioner's component of the consultation, the clinician will conduct an examination, overcome objections, perform a credibility statement, and trial close the patient. In this way, the practitioner can perform all the necessary sales functions in [...]

2016-10-28T10:27:52+01:00By |Categories: Step 3: Closing first appointments|Tags: , , , |Comments Off on Healthcare Consultation Skills: Establishing your credibility and authority

Healthcare consultation skills: The critical first 5 minutes

The first 5 minutes of the ideal healthcare consultation represent our only chance to make a first impression. Reduce the prospect’s tension so they will open up to us. When meeting with new patients for the first time, here are 4 do's and 4 don't's to put your patients at ease...

2016-10-28T10:27:57+01:00By |Categories: Step 3: Closing first appointments|Tags: , , , |Comments Off on Healthcare consultation skills: The critical first 5 minutes

Healthcare consultation skills: Warming up cool customers

Very few customers, in a health care marketing environments, want to get right down to business. Usually, a customer wants to "buy" the person first, the company second, and the product third. Hence, there's very little advantage to launching straight into a discussion of either the company or the product/service you offer before the prospective patient is ready to buy you, personally. If they don't buy you, then whatever you say about the company or the product/service will likely fall on deaf ears.

“Fun and interesting”

It was fun and interesting Rod made the learning fun and interesting. Rod was friendly, approachable and welcomed everyones views and comments and encouraged group discussions and learning. Rod was upbeat and easy going and made the training fun and enjoyable.

2016-04-01T13:02:01+01:00By |Categories: Testimonials customer service training|Tags: , |Comments Off on “Fun and interesting”

“Very knowledgeable on the subject”

He was very knowledgeable on the subject I found Rod to be professional, good sense of humour and very knowledgeable on the subject taught. When lots of arms are folded in front of you at the begining of the day and by the end unfolded [...]

2016-10-28T10:27:57+01:00By |Categories: Testimonials customer service training|Tags: , |Comments Off on “Very knowledgeable on the subject”