Closing First Appointments
Many practices are under the assumption that a patient will simply book when they’d like to pursue treatment. The problem is, people don’t act like that. Prospective patients rarely ask all the questions they need to address their concerns.
The majority of patients will walk away, thinking, “Hey, I’ve got lots of time to think about this.” But then, life takes over. People go home and become distracted by everything going on in their day-to-day lives. We fail to connect with them. They don’t answer the phone, they ‘go off’ the idea, or they spend the money elsewhere. Here we reveal the secret systems that have taken us over 20 years to learn and refine. Adopt these tips, and you will see your patient numbers increase in leaps and bounds. Let’s get into it…
Communication Skills: 4 Tips to ask Questions like You Care
Regardless of where I go or who I meet, I feel relatively at ease with communication. This isn’t because I have lots to say about any given subject, rather, it’s because I’m good at asking questions.
Communication Skills: 4 Tips to Stop Interrupting
Many people have problems with interrupting others. With constant interruptions, effective communication is impossible. Here are 4 tips on how to stop this nasty habit so you can enjoy better communication with your peers and patients.
Rhinoplasty Clinic in Guildford increase appointment conversions by 73.3% (Case Study)
Rhinoplasty Clinic in Guildford increase appointment conversions by 73.3% We have just concluded our 2nd training cycle with a Guildford plastic surgery clinic specialising in rhinoplasty. The focus of this ...
Healthcare Consultation Skills: Establishing your credibility and authority
Healthcare Consultation Skills: Establishing your credibility and authority During the practitioner's component of the consultation, the clinician will conduct an examination, overcome objections, perform a credibility statement, and trial close ...
Healthcare Consultation Skills: Handing over patients to specialists for the examination
Healthcare Consultation Skills: Handing over patients to specialists for the examination Now that we have examined the goals, components and examples of a good confirmation statement, let’s briefly discuss how ...
Healthcare consultation skills: Linking our prospects’ life priorities with our products’ benefits
This post shares an example of a powerful confirmation statement that can be used after getting your prospects needs, that links the prospect's life priorities to the product that you're offering.
Meet our Co-Founders
Rod Solar
Founder & Scalable Business Advisor
For over 20 years, I’ve helped ophthalmology entrepreneurs scale their private practices. I specialise in doubling revenue within three years by offering a proven framework, hands-on experience, and a team of experts who implement what works. We take the guesswork out of growth and scale, so you can focus on delivering exceptional patient care while maximising the value of your business.
LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.
— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO
Laura Livesey
Founder & CEO
I’m the co-founder & CEO of LiveseySolar. I’ve developed powerful eye surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.
Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.
— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK
