Closing First Appointments
Many practices are under the assumption that a patient will simply book when they’d like to pursue treatment. The problem is, people don’t act like that. Prospective patients rarely ask all the questions they need to address their concerns.
The majority of patients will walk away, thinking, “Hey, I’ve got lots of time to think about this.” But then, life takes over. People go home and become distracted by everything going on in their day-to-day lives. We fail to connect with them. They don’t answer the phone, they ‘go off’ the idea, or they spend the money elsewhere. Here we reveal the secret systems that have taken us over 20 years to learn and refine. Adopt these tips, and you will see your patient numbers increase in leaps and bounds. Let’s get into it…
How ophthalmologists can use ChatGPT to automatically book appointments
Discover how AI chatbots like OpenAI's ChatGPT can revolutionize appointment bookings in ophthalmology, enhancing efficiency and patient experiences.
Why Facing Your Fear to Talk About Price with Your Patients Pays Off
Discover why asking for fair compensation in healthcare is a must. It's about valuing your expertise and improving lives.
The Consultation Process
How to create the perfect consultation process for your laser eye surgery practice. Generate more conversions. Champion customer service.
How to run world-class first appointments
In this audio podcast about how to run world-class consultations, Rod Solar plays the part of the clinic team with Laura Livesey playing the part of the patient. They run through a demonstration of what a world-class first appointment should look and sound like to increase the likelihood of converting appointments into patients.
Are you ready to close? Learn what you need to know about handling patients at the appointment
Are you ready to close in a way that leads to conversions? The first step to hitting those dream numbers is to identify your current close rate. Then, you've got to get ready to increase them. Are you ready to do what it takes to bump up to a world-class level?
How to help patients finance eye surgery
How to help patients finance eye surgery Laser and cataract surgery isn't cheap. Expecting someone to make a lump-sum payment for a procedure that exceeds their average monthly cost ...
Meet our Co-Founders
Rod Solar
Founder & Scalable Business Advisor
For over 20 years, I’ve helped ophthalmology entrepreneurs scale their private practices. I specialise in doubling revenue within three years by offering a proven framework, hands-on experience, and a team of experts who implement what works. We take the guesswork out of growth and scale, so you can focus on delivering exceptional patient care while maximising the value of your business.
LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.
— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO
Laura Livesey
Founder & CEO
I’m the co-founder & CEO of LiveseySolar. I’ve developed powerful eye surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.
Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.
— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK
