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Mystery Calling as a Means to Evaluate Interpersonal Skills Training
Mystery calling as a means to evaluate interpersonal skills training We conduct about 500 mystery calls a month across professional services markets in the UK (and abroad) to ...
The Pros and Cons of Product or Service Knowledge
As someone keenly interested in the service I provide, I have to deliberately resist how much I talk or risk boring people to death about how I do what I do. Similarly, I implore you, don't make the same mistakes. Instead, focus on listening more than you talk, and you'll notice your prospects buy more and more.
Communication Skills: 9 Tips for Listening like You Care
Communication Skills: 9 Tips for Listening like You Care Effective and empathetic listening is one of the most important communication skills we can master to become a rockstar communicator. ...
Communication Skills: 4 Tips to ask Questions like You Care
Regardless of where I go or who I meet, I feel relatively at ease with communication. This isn’t because I have lots to say about any given subject, rather, it’s because I’m good at asking questions.
Communication Skills: 4 Tips to Stop Interrupting
Many people have problems with interrupting others. With constant interruptions, effective communication is impossible. Here are 4 tips on how to stop this nasty habit so you can enjoy better communication with your peers and patients.
Savvy customers won’t tolerate poor UK customer service
Savvy customers won't tolerate poor UK customer service Poor customer service is ubiquitous in the UK. Each year the UK loses 12 Billion from poor customer service and 50% of ...
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Explore Insights from Rod Solar: Industry Leader in Refractive Surgery Business Growth
Rod Solar has been mentioned in over 20 articles on EuroTimes website. Here are some
Meet our Co-Founders
Rod Solar
Founder & Scalable Business Advisor
For over 20 years, I’ve helped ophthalmology entrepreneurs scale their private practices. I specialise in doubling revenue within three years by offering a proven framework, hands-on experience, and a team of experts who implement what works. We take the guesswork out of growth and scale, so you can focus on delivering exceptional patient care while maximising the value of your business.
LiveseySolar completely transformed the way we were approaching this… We’ve gone from having just the dream of having a practice to having a practice up and running with people making inquiries and booking for procedures… It’s extremely pleasing. We feel lucky we connected with LiveseySolar.
— Dr Matthew Russell, MBChB, FRANZCO, specialist ophthalmic surgeon and founder of VSON and OKKO
Laura Livesey
Founder & CEO
I’m the co-founder & CEO of LiveseySolar. I’ve developed powerful eye surgery marketing systems that increase patient volumes and profits for doctors, clinics, and hospitals, since 1997.
Rod and Laura know as much about marketing surgery to patients as I know about performing it. They are an expert in the field of laser eye surgery marketing. They know this industry inside out. I believe that they could help many companies in a variety of areas including marketing materials, sales training and marketing support for doctors.
— Prof. Dan Reinstein, MD MA FRSC DABO, founder of the London Vision Clinic, UK
